GodOfWins Online Casino Privacy Policy

At God of Wins, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our services at godofwins.com. By registering an account or continuing to use our platform, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully, as it forms an important part of your relationship with us as an online casino operator.

Who We Are

GodOfWins Online Casino is owned and operated by a company registered in the Republic of Cyprus, with its principal place of business in Nicosia, Cyprus. All gambling services are provided through our parent company, registered in Curaçao, operating under an eGaming Licence authorised and regulated by the Government of Curaçao. The site carries the Curaçao Gaming Control Board seal (cert.gcb.cw). When you interact with our platform — whether you use the God of Wins login page, access your account, or browse our games — we act as the data controller responsible for your personal information.

Information We Collect

At GodOfWins, we may collect and process the following categories of personal data:

Information You Provide Directly

  • Full name, date of birth, and contact details (email address, phone number)
  • Residential address and country of residence
  • Username and password created at the God of Wins login stage
  • Payment details, including preferred deposit and withdrawal methods
  • Identity verification documents (passport, national ID, proof of address) submitted during our KYC process
  • Correspondence submitted through our support channels at support@godofwins.com

Information We Collect Automatically

  • IP address, device type, browser type, and operating system
  • Session data, login timestamps, and navigation activity on our platform
  • Game history, wagering behaviour, and transaction records
  • Cookies and similar tracking technologies (see our Cookie section below)
  • App usage data when you access the God of Wins app on a mobile device

How We Use Your Information

Here at God of Wins, we use your personal data for a range of legitimate purposes tied directly to the operation and improvement of our services:

  • To create and manage your player account, including facilitating the GodOfWins login process
  • To process deposits and withdrawals across our supported payment methods, including bank transfers, Mastercard, Skrill, MiFinity, Paysafecard, Interac, and Bitcoin
  • To verify your identity in compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations
  • To administer welcome bonuses, promo codes, and recurring promotional offers — including when you apply a God of Wins bonus code or claim a no deposit bonus
  • To operate our Order of Masters loyalty programme and Grand VIP Lodge membership benefits
  • To provide 24/7 customer support via live chat and email
  • To detect and prevent fraud, money laundering, or other unlawful activity
  • To comply with our legal and regulatory obligations under our Curaçao gaming licence
  • To send you promotional communications, where you have given your consent
  • To improve our platform, game catalogue, and user experience

Cookies and Tracking Technologies

Our GodOfWins platform uses cookies and similar technologies to ensure the website functions correctly and to enhance your experience. Cookies help us remember your preferences, maintain session security, and analyse traffic patterns across our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We use the following types of cookies:

  • Essential cookies: Required for the site to function, including maintaining your logged-in session at online casino GodOfWins Australia and other regional versions
  • Analytical cookies: Help us understand how players navigate our platform so we can improve it
  • Marketing cookies: Allow us to deliver relevant promotional content and track the effectiveness of our campaigns
  • Preference cookies: Store your language and currency settings across visits

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our site.

Data Sharing and Third Parties

At God of Wins, we do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our platform, including:

  • Payment processors and financial institutions that handle your transactions
  • Game software providers (such as Pragmatic Play, Play'n GO, BGaming, Evolution, and others) to the extent necessary for gameplay functionality
  • Identity verification and fraud prevention services
  • Regulatory and law enforcement bodies, where required by law
  • Our affiliate partners — affiliates may contact us at affiliates@godofwins.com

All third parties we engage are required to handle your data securely and in accordance with applicable data protection laws. We do not permit our service providers to use your personal data for their own purposes beyond the scope of the services they provide to us.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our regulatory obligations. Under our Curaçao gaming licence, we are typically required to retain transactional and identity records for a minimum of five years. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by GodOfWins Online Casino:

  • Right of access: You may request a copy of the personal data we hold about you
  • Right to rectification: You may ask us to correct any inaccurate or incomplete data
  • Right to erasure: In certain circumstances, you may request that we delete your personal data
  • Right to restriction: You may ask us to limit how we use your data while a dispute is being resolved
  • Right to data portability: You may request that we transfer your data to another service provider
  • Right to object: You may object to our use of your data for direct marketing purposes at any time

To exercise any of these rights, please contact our support team at support@godofwins.com. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law.

Security of Your Data

We at GodOfWins are committed to keeping your personal information secure. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction. These include SSL encryption for all data transmissions, secure storage systems, and strict access controls for our staff. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to use a strong, unique password for your account.

Restricted Jurisdictions

Our God of Wins AU platform and other regional versions are not available to residents of certain restricted countries where online gambling is prohibited. We do not knowingly collect or process personal data from individuals located in restricted jurisdictions. If we discover that data has been collected from a restricted region, we will take steps to delete it promptly. Please refer to our full list of restricted countries in our Terms and Conditions.

Children's Privacy

Our services are strictly intended for individuals aged 18 years or older. We do not knowingly collect personal data from minors. If we become aware that a person under 18 has provided us with personal information, we will delete that data and close the associated account immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make significant changes, we will notify you through our platform or by email. We encourage you to review this page periodically. Your continued use of God of Wins following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please do not hesitate to get in touch with our team. You can reach us at support@godofwins.com or via our 24/7 live chat service. We are always happy to help and are committed to addressing your privacy concerns promptly and transparently.